Author Topic: Problems  (Read 2563 times)

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Offline ray11

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Re: Problems
« Reply #15 on: November 21, 2009, 06:42:00 PM »
i also emailed my hosting .. if it matters my hosting is justhost.com

i hope they will be able to fix my problem. i hope its not really the script it self and is infact my hosting.

i'll let you know when i recive the email back.

Offline MarkMD76

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Re: Problems
« Reply #16 on: November 21, 2009, 07:13:58 PM »
if it matters my hosting is justhost.com
Well, I guess they got two emails about it then :D

Hopefully that may speed things up.

Offline ray11

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Re: Problems
« Reply #17 on: November 21, 2009, 07:29:40 PM »
lol your so funny ..

ok i got the email back they disabled mod_security it and now everything works great..

thanks . for the help

Offline MarkMD76

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Re: Problems
« Reply #18 on: November 21, 2009, 07:54:12 PM »
lol your so funny ..

ok i got the email back they disabled mod_security it and now everything works great..

thanks . for the help
That's what I asked them to do earlier on today, but it doesn't seem to have had any effect.

Offline MarkMD76

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Re: Problems
« Reply #19 on: November 21, 2009, 08:05:36 PM »
lol your so funny ..

ok i got the email back they disabled mod_security it and now everything works great..

thanks . for the help
I don't suppose you have a ticket number that I could quote to them to hopefully get mine sorted quicker.

Offline ray11

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Re: Problems
« Reply #20 on: November 21, 2009, 08:15:33 PM »
yep i do.. btw i have a max 30 min repsond time from there service so i get emails back faster .. heres my ticket number

#820231

Offline Jeff

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Re: Problems
« Reply #21 on: November 21, 2009, 09:50:50 PM »
Glad it got worked out :)

Offline MarkMD76

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Re: Problems
« Reply #22 on: November 22, 2009, 07:14:50 AM »
yep i do.. btw i have a max 30 min repsond time from there service so i get emails back faster .. heres my ticket number

#820231
That would explain it.  I'm on just their standard support.

Thanks for the ticket number.  I've got it sorted now also - it would appear that the first support analyst didn't di it correctly, but it's all working now, due to mod_security being disable.

Thanks everyone.

Offline Jeff

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Re: Problems
« Reply #23 on: November 22, 2009, 07:22:22 AM »
np... here to help  ;D